Terms And Conditions

Please note that we (USA Loveshoppe) are operating 100% online.
Terms and conditions (USALOVESHOPPE)

1. All sales are final. No return, exchange, or refund unless the item sent does not match our description.

2. All items are original, bought by myself (USA LOVESHOPPE) in the United States and Europe.

3. We (USA LOVESHOPPE) don’t accept consignments and trade-ins. Items sold are brand new.

4. We (USA LOVESHOPPE) certainly do not tolerate impatient, picky, and rude buyers.

5. The prices are fixed and non-negotiable.

6. Please be noted that the goods are purchased at the outlet at a discounted price, which means they are not in perfect condition. Therefore, we (USA LOVESHOPPE) will not accept returns due to minor defects UNLESS it is major defects that make you (customer) unable to use the product purchased from USA LOVESHOPPE.

7. Please be noted that brands available on our website DO NOT OFFER international warranty. Warranties for all items on our website except watches are not valid outside of the USA.

8. We (USA LOVESHOPPE) will NOT be HELD RESPONSIBLE if anything happens during the delivery process. Once the parcel has been passed to the courier partner, we will no longer have power over the parcel.

9. If something happens during the delivery process, the customer/reseller must take the initiative to follow up with the courier partner to resolve the issue.

10. ALL PARCELS are insured up to RM100. Additional insurance is not available for offer.

11. Please note that if customers use Buy Now Pay Later options, we will not be offering a refund for the item if something happens during the delivery process and we agree to the terms. We will only provide store credit if we agree to the issue.

12. Please inspect your items within 48 hours upon arrival at your address and kindly contact us within the 48-hour window should there be any issue with the product. Cases reported after 48 hours will not be entertained.

13. All sales are final and we do not offer price adjustments for prior purchases

14. Coupons are valid only on products that show the coupon code upon checkout or in the product description

15. For incoming stock / pre order , the ETA means estimated time of arrival. It only indicates the shipment’s arrival at our warehouse and not at the final delivery address. Due to the global pandemic crisis, please expect that the arrival date might differ. Proceed if you are willing to wait. Please contact us for clarification.

16. Please note that if customers use Buy Now Pay Later options, we will not be offering a refund for any cancellation of order. We will only provide store credit.

You (customer) are hereby, agreed to our terms and condition.